Frequently asked questions

You can become a Flodega patient simply by completing our online application form and then have your medical document signed by a Dr. or Nurse practitioner.

*Nurse practitioners are not permitted to prescribe cannabis in Alberta or Quebec.

Registration confirmation typically takes 24-48 business hours once we’ve received your medical document and registration form.

Complete our Join the Club online form on our website.

Contact your existing provider and request that your document be transferred to 8688958 Canada Inc and provide our SRFax number (833-356-2446) to send your medical document.

Yes! We are proud to support our Canadian veterans and have a team dedicated to ensuring you will get the assistance you need while exploring your medical cannabis options. Manuvie covers duty taxes on cannabis for our medical patients and Veteran affairs Canada provides reimbursement support via Blue Cross on a variety of cannabis products.

This will all depend on your needs as determined by the Dr. Or MP.

-If you’re a first time cannabis user, you may be prescribed a smaller amount (1-2 grams/day) and increased as needed.

-Moderate users of dried flowers, concentrates, edibles, vapes and topicals, may be prescribed 3-5 grams/day.

-Heavy users of high potency products may be prescribed 6-10 grams/day.

The first difference between recreational and medical laws has to do with how much cannabis can be possessed in public places. Recreational weed users are only able to publicly possess up to 30 grams of dried cannabis at a time.

Medical cannabis patients can possess much more than 30 grams. They’re allowed to carry up to 150 grams or a 30-day supply based on their medical document (whichever is less of the two).

In the past, medical cannabis patients were limited on the amount of cannabis they could store at home. Recently these storage limits have been eliminated. Changes to Health Canada regulations have removed personal storage limits for medical cannabis users. This means patients can store as much medical cannabis at home as they choose.

You will get much higher quality and freshness from Flodega as everything is done in house from “seed to sale”, as opposed to the provincial distribution system that dispensaries are required to purchase from.

The Canada Revenue Agency (CRA) allows medical cannabis to be claimed as a medical expense deduction on your federal income taxes.

Yes, for all orders over $150 (before taxes), shipping is free using Canada Post Xpresspost.
All orders under 150$ are subject to a 20$ flat rate shipping fee.

All purchases are final sale, Flodega does not accept returns on Cannabis products. Please see our Returns and Refund Policy.

Flodega ships across Quebec and Ontario using Canada Post. Canadawide will soon be available.

Yes, all parcels shipped with Canada Post or Purolator require an adult signature, a notice will be left if no one is home to receive the parcel. Packages are held 5-7 business days before being returned to Flodega.

If we receive your order and payment confirmation before 11 am. It will ship the same day.
If we receive your order and payment after 11 am, it will ship the next business day.
Tracking information will be sent to you soon after the order has shipped.

To cancel an order please contact customer service at contact@flodega.com as soon as possible. We will try and accommodate your request, but cannot guarantee that your order can be canceled or refunded if it has already shipped.

We accept all major credit cards and INTERAC e-Transfer.

Medical cannabis refers to the use of cannabis or its cannabinoids, such as THC and CBD, for medicinal purposes. It is often prescribed to alleviate symptoms or treat certain medical conditions.

Medical cannabis is commonly used to manage chronic pain, nausea, muscle spasms, sleep disorder, anxiety, PTSD and symptoms associated with conditions like cancer, multiple sclerosis, and epilepsy. Its use is also being explored for various other medical conditions. If you want to explore how you can medically benefit from Medical Cannabis or if it’s the right thing for your conditions, please contact contact@flodega.com and we will have someone get in touch with you.

The cannabinoids in cannabis interact with the endocannabinoid system in the body, which plays a role in regulating various physiological processes. This interaction can help modulate pain, inflammation, and other symptoms.

Our medical cannabis is 100% federally legal in Canada. The legality of medical cannabis varies by country and region. Some places have legalized it for medical use, while others may have strict regulations or consider it illegal. Patients should be aware of the laws in their specific location.

Common side effects may include dizziness, dry mouth, fatigue, and changes in appetite. However, the severity and types of side effects can vary among individuals.

It is generally advised to avoid driving or operating heavy machinery while under the influence of medical cannabis, as it can impair coordination and reaction time.

While medical cannabis is not as addictive as some other substances, dependence and addiction can still occur, particularly with long-term and high-dose use.

Yes, there are various strains of cannabis, each with its unique combination of cannabinoids and terpenes. Different strains may have different effects, and they are often categorized as indica, sativa, or hybrid. We included a detailed description for each strain on the menu which describes some of the different effects you might experience. Please beware that not all people experience the same cannabis equally. The descriptions are a general outline of the effects typically experienced by people but each individual can have their own unique experience that might be slightly or vastly different than what is described. This is why it’s important to explore and test what works best for you first hand on an individual level.

The use of medical cannabis during pregnancy or breastfeeding is generally discouraged due to potential risks to the developing fetus or newborn. Pregnant or breastfeeding individuals should consult with their healthcare provider for personalized advice.